This process is based on an Agile approach and focuses on a way of working in full collaboration with multi-disciplinary teams on new projects or large impact initiatives. The process does not go down to the level of subtleties but gives contours.
Team Process
Team Process
This process is based on an Agile approach and focuses on a way of working in full collaboration with multi-disciplinary teams on new projects or large impact initiatives. The process does not go down to the level of subtleties but gives contours.
#1. Kickoff
Who should attend:
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Product team (or a representative)
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UX team (or a representative)
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Tech writers team (or a representative)
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R&D team (or a representative)
Expected Outcomes:
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Why are we doing this?
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Jira requirements (epic/ initiative level)
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Time constraints
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Relevant customers (if known)
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Define success criteria
#2 Research
Each team will perform needed research regarding the initiative/ project
Expected Outcomes:
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Definition of what is required from each team/ role for the fulfillment of this project
#3 Ideation
Wide range Design Thinking workshop and/or Design Sprint lead by the UX team.
Expected Outcomes:
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How Might We
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User/ Customer Journey
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User flows
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ROI
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Wireframes
#4 Internal Validation
Feasibility validation of MVP by each team
#5 External Validation
Expected Outcomes:
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Final UI design
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Test plan
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List of participants
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Signed NDA/ PPA
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Usability tests/ Focus group/ Semi-structured interviews
#6 Development
Expected Outcomes:
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QA of the released product
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Definition of Done - accomplished
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Definition of analytics funnels
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Usability tests/ focus groups/ Semi-structured interviews